Privacy Policy

Last updated: May 9, 2026

Summary: MockIQ uses your personal information, resume, and job description solely to conduct and personalise your mock interview session. We do not sell, share, or disclose your data to any third party without your explicit consent. Your data is not used to train AI models. This service exists only to help you prepare for your interview.

1. Who We Are

MockIQ is an AI-powered mock interview preparation platform. Our service allows candidates to practise voice-based mock interviews tailored to their specific role, industry, and seniority level. We are committed to protecting the privacy and security of every person who uses our platform.

2. What Data We Collect

When you use MockIQ, we collect the following information:

  • •Personal details: Your name and email address, provided during the intake form.
  • •Professional information: Your target job title, industry, and seniority level.
  • •Documents: Your resume and the job description you upload or paste into the platform.
  • •Interview transcript: The text transcript of your voice interview session, generated automatically.
  • •Payment information: Payment is processed securely by Stripe. MockIQ does not store your card details.

3. How We Use Your Data

Your data is used exclusively for the following purposes:

  • ✓To conduct and personalise your mock interview session.
  • ✓To generate your scored feedback report after the interview.
  • ✓To deliver your report to you by email, if requested.
  • ✓To process your payment securely.

4. What We Do Not Do

  • ✗We do not sell your personal data to any third party.
  • ✗We do not share your resume, job description, or interview transcript with any third party without your explicit consent.
  • ✗We do not use your interview data to train AI models.
  • ✗We do not use your data for advertising or marketing profiling.
  • ✗We do not share your data with employers, recruiters, or any hiring organisations.

5. Third-Party Services

MockIQ uses the following third-party services to operate the platform. Each service is bound by its own privacy policy:

  • •Retell AI: Powers the voice interview engine. Your interview session is processed through Retell AI's infrastructure.
  • •Stripe: Processes payments securely. MockIQ never receives or stores your card details.

We do not share your personal data with these services beyond what is strictly necessary to operate the interview session and process payment.

6. Data Retention

Your session data, interview transcript, and feedback report are retained for a limited period to allow you to access your results. You may request deletion of your data at any time by contacting us. We will process all deletion requests within 30 days.

7. Data Security

All data transmitted to and from MockIQ is encrypted using industry-standard TLS encryption. Your uploaded documents and interview data are stored in secure, access-controlled cloud storage. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

8. Your Rights

You have the right to:

  • •Request access to the personal data we hold about you.
  • •Request correction of inaccurate data.
  • •Request deletion of your data.
  • •Withdraw your consent at any time.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at [email protected]. We are committed to responding to all privacy enquiries promptly and transparently.